Privacy Policy

Your privacy is our top priority. This policy explains how we collect, use, and protect your information when you use CleanWrite.

Last updated: December 2024

Information We Collect

Slack Workspace Data

When you install CleanWrite to your Slack workspace, we collect:

  • Workspace name and basic information
  • Channel names where CleanWrite is active
  • User IDs of team members who interact with CleanWrite
  • Message content that you choose to process through our service

Usage Analytics

We collect anonymous usage statistics to improve our service:

  • Number of messages processed
  • Feature usage patterns
  • Error reports and performance metrics
  • No personal message content is included in analytics

How We Use Your Information

Service Delivery

Process your messages to remove AI-generated phrases and apply your brand tone.

Service Improvement

Analyze usage patterns to enhance features and fix technical issues.

Data Retention & Security

24-Hour Retention Policy

We automatically delete all message content after 24 hours. This ensures your conversations remain private while allowing us to provide our service effectively.

  • Message content is encrypted in transit and at rest
  • Access is limited to authorized personnel only
  • Regular security audits and monitoring
  • Compliance with industry security standards

Your Rights & Choices

Access & Control

You have the right to:

  • Request a copy of your data
  • Request deletion of your data
  • Opt out of analytics collection
  • Uninstall CleanWrite at any time

Contact Us

For privacy-related questions or requests, contact us at privacy@cleanwrite.app

Third-Party Services

We use the following third-party services to operate CleanWrite:

Slack API

We integrate with Slack's API to provide our service. Slack's privacy policy applies to data shared with their platform.

Cloud Infrastructure

We use secure cloud providers for hosting and processing. All data is encrypted and protected by industry-standard security measures.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending a notification through Slack
  • Updating the “Last updated” date at the top of this page

Your continued use of CleanWrite after any changes constitutes acceptance of the updated policy.